Introduction

CrestChip Casino Hotel operates crestchip.online and is committed to safeguarding the privacy of every guest of our casino hotel. This Privacy Policy explains how we collect, use, and protect information when you interact with our casino hotel online or on property.

Information We Collect

When you book a stay at the casino hotel, register for our loyalty program, or join the gaming floor, we may collect your name, contact details, payment information, and preferences that help us personalize your casino hotel experience.

How We Use Your Information

We use your information to confirm reservations at the casino hotel, process transactions, deliver rewards, and improve the services offered across our casino hotel. We may also use it to send offers related to your casino hotel visits, where you have consented.

Sharing of Information

CrestChip Casino Hotel does not sell your personal data. We may share information with trusted partners who help run the casino hotel, such as payment processors and hospitality providers, always under strict confidentiality obligations.

Data Retention

We retain your information only for as long as needed to provide casino hotel services and to meet legal obligations. Once no longer required, data tied to your casino hotel activity is securely deleted or anonymized.

Your Rights

You may request access to, correction of, or deletion of the personal data associated with your casino hotel account. To exercise these rights regarding your casino hotel information, contact our privacy team.

Contact Us

For any privacy questions about your casino hotel data, email [email protected] or write to CrestChip Casino Hotel, 1 Royal Flush Boulevard.